Kozmo by Nua Cafe by Urbanpiper

Kozmo by Nua Cafe

<p>FOUNDED IN 2023&nbsp;</p>
<h2>Kozmo's focus is to give the best food to our clients &amp; to create a delicacy</h2>
<p><br />Kozmo by Nua Caf&eacute; is an organisation specialising in the development of good quality food/meals that you can experience sitting at home/office.</p>
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<h5 class="right-line">OBJECTIVE</h5>
<h2>Our Objective</h2>
<p class="spacetop">It is to establish superior kitchens in the best of locations that can offer high-quality food in a friendly environment at affordable prices that represent excellent value for money. Total customer satisfaction is our aim.</p>
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<li>At the same time, any development must contribute to the comparable profitability of the company</li>
<li>To achieve these objectives, the staff is trained at a high level. Ingredients are sourced from the best locations.</li>
<li>Similar standards are also to ensure customer satisfaction within our subsidiary companies.</li>
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<h5 class="right-line">MARKET</h5>
<h2>Target Market</h2>
<p class="spacetop">Our target Market is corporates/people who want a good food experience at home at a good price proposition.</p>
<p class="spacetop">Family/Working class/Bday/Corporates parties/Kitties/Hi-Tea/Solution to your day-to-day food.</p>
<p class="spacetop">&nbsp;</p>
<h5 class="right-line">INDIAN</h5>
<h2>Giving Kitchen Experience for years at affordable prices</h2>
<p class="spacetop">Our main Indian gastronomy with complementary Tapas from the hearing of the ancestors. Giving Kitchen Experience for years at an affordable price.</p>
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<li>Best choice of dishes</li>
<li>Healthy Food</li>
<li>Lunch model for corporates</li>
<li>Daily Menu model for corporates</li>
<li>Dedicated &amp;accurate Menu for the best experience Ala carte at home.</li>
<li>Best service at your doorstep.</li>
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<h5 class="right-line">BUSINESS</h5>
<h2>Business Model</h2>
<p class="spacetop">Mission Statement:-------- To meet Customer expectations about experiencing perfect cuisine.</p>
<ul>
<li>Unique Value Proposition</li>
<li>Menu development in Multi-cuisine</li>
<li>Indian</li>
<li>Asian</li>
<li>Mediterranean</li>
</ul>

About Us

<h5 class="right-line">KOZMO CLOUD'S</h5>
<h2>Terms &amp; Conditions</h2>
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<p>Orders can be placed through our website or designated online platforms. Delivery timings may vary based on order volume and location. Customers are responsible for providing accurate delivery details to ensure successful and timely delivery.</p>
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<p>Delivery fees may apply, and minimum order requirements may be set for certain areas. Menu and Availability:</p>
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<p>Our menu is subject to change without prior notice.</p>
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<p>While we strive to maintain availability, certain items may be temporarily unavailable due to ingredient shortages or unforeseen circumstances.</p>
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<p>Allergies and Dietary Restrictions:</p>
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<p>Customers with allergies or dietary restrictions should contact us before placing an order to inquire about ingredients and possible allergens.</p>
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<p>While we take precautions, we cannot guarantee a completely allergen-free environment due to shared kitchen spaces.</p>
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<p><strong>Payments:</strong></p>
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<p>Payments are accepted through online payment gateways or cash on delivery, depending on the chosen platform. Prices are displayed in the respective currency and are subject to applicable taxes and service charges.</p>
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<p><strong>Refunds and Returns:</strong></p>
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<p>Refunds or returns may be offered on a case-by-case basis for valid reasons such as order errors or quality issues. Customers must contact us within a reasonable time frame to report any concerns or request a refund or replacement.</p>
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<p><strong>Intellectual Property:</strong></p>
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<p>All content, including logos, images, and text on our website and social media platforms, are the property of our cloud kitchen and may not be used without permission.</p>
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<p><strong>Privacy and Data Protection:</strong></p>
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<p>We respect customer privacy and handle personal information in accordance with applicable data protection laws. Customer information is used solely for order processing, delivery, and communication purposes.</p>
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<p><strong>Disclaimer of Liability:</strong></p>
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<p>We strive to provide accurate information, but we cannot guarantee the completeness, accuracy, or timeliness of our website or online platforms. We are not liable for any direct, indirect, incidental, or consequential damages resulting from the use or inability to use our services.</p>
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<p><strong>Governing Law:</strong></p>
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<p>These terms and conditions are governed by and interpreted in accordance with the laws of [your jurisdiction], and any disputes shall be subject to the exclusive jurisdiction of the courts in that jurisdiction.</p>
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<p>Please read these terms and conditions carefully before placing an order. By ordering from our cloud kitchen, you acknowledge and agree to abide by these terms and conditions</p>
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Terms and Conditions

<h5 class="right-line">KOZMO CLOUD'S</h5>
<h2>Privacy Policy</h2>
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<p>At Kozmo, we are committed to protecting the privacy and security of our customers' personal information. This privacy policy outlines how we collect, use, and safeguard the information provided to us.</p>
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<p><strong>Information Collection:</strong></p>
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<p>We collect personal information, such as name, contact details, and delivery address, when customers place an order or create an account on our website or online platforms. We may also collect non-personal information, such as device information and website usage data, through cookies or similar technologies.</p>
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<p><strong>Use of Information:</strong></p>
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<p>The personal information we collect is used for order processing, delivery, and customer support purposes. We may also use the information to improve our services, personalize user experience, and send promotional offers or updates with consent.</p>
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<p><strong>Information Sharing:</strong></p>
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<p>We do not sell, rent, or disclose personal information to third parties, except as necessary for order fulfillment or with customer consent. We may share non-personal information for analytical or marketing purposes.</p>
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<p><strong>Data Security:</strong></p>
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<p>We implement appropriate technical and organizational measures to protect personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.</p>
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<p><strong>Retention of Information:</strong></p>
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<p>We retain personal information for as long as necessary to fulfil the purposes outlined in this privacy policy or as required by law. Customers may request the deletion of their personal information, subject to legal and operational requirements.</p>
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<p><strong>Third-Party Links:</strong></p>
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<p>Our website or online platforms may contain links to third-party websites or services. We are not responsible for their privacy practices and encourage users to review their privacy policies.</p>
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<p><strong>Children's Privacy:</strong></p>
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<p>Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware of such information, we will take appropriate steps to delete it.</p>
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<p><strong>Updates to the Privacy Policy:</strong></p>
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<p>We may update this privacy policy from time to time. We will notify users of any material changes through our website or other communication channels.</p>
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<p><strong>Contact Us:</strong></p>
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<p>For any questions, concerns, or requests regarding this privacy policy or the handling of personal information, please contact us at hello@kozmo-cloud.com.</p>
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<p>By using our services, you consent to the collection, use, and disclosure of information in accordance with this privacy policy.</p>
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Privacy Policy

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<h2>Cancellation &amp; Refund Policy</h2>
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<p><strong>Order Cancellation:</strong></p>
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<p>Customers may request order cancellation by contacting our customer support team. Cancellation requests can only be accommodated if the order has not been prepared or dispatched.</p>
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<p><strong>Refunds:</strong></p>
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<p>Refunds may be issued on a case-by-case basis for valid reasons such as order errors, quality issues, or extenuating circumstances. Customers must contact us within a reasonable time frame to report any concerns or request a refund.</p>
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<p>Refunds may be provided through the original payment method or as store credit, at our discretion</p>
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<p><strong>Refund Eligibility:</strong></p>
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<p>Refunds may not be provided if the customer fails to notify us within the specified time frame or if the issue arises from customer error or negligence. Refunds are not available for orders that have been partially or fully consumed or if the customer no longer desires the order after delivery.</p>
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<p><strong>Return of Goods:</strong></p>
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<p>In certain cases, we may request the return or photographic evidence of the delivered goods before processing a refund. The cost of returning goods, if applicable, shall be borne by the customer unless the return is due to our error or a defective product.</p>
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<p><strong>Processing Time:</strong></p>
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<p>Refunds will be processed within a reasonable time frame, and the exact processing time may vary depending on the payment method and circumstances.</p>
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<p><strong>Communication:</strong></p>
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<p>We strive to address customer concerns promptly and fairly. Customers should provide accurate and detailed information regarding their issue to facilitate efficient resolution.</p>
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<p><strong>Changes to Orders:</strong></p>
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<p>Changes to orders, such as modifications or additions, may be accommodated if requested within a reasonable time frame and if the order has not yet been prepared or dispatched. Additional charges or refunds may apply based on the nature of the requested changes.</p>
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<p><strong>Contact Us:</strong></p>
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<p>For any cancellation, refund, or order-related inquiries, please contact our customer support team at hello@kozmo-cloud.com.</p>
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<p>Please note that this cancellation and refund policy is subject to change, and we encourage customers to review the policy periodically.</p>
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Cancellation & Refund Policy